Guest Communications
Earn five star reviews, more revenue per guest and ensure your staff delivers exceptional service for every guest with Tashi.
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Accommodation providers and tour operators across the world partner with Tashi every day to grow their business.
Building real relationships with your guests is key to delivering unforgettable guest experiences. Tashi helps your staff understand guest needs and enables a quick response making guest relations easier.
Tashi goes beyond simply delivering the same message to every guest. Tashi’s powerful personalization tools allow you to offer up-sells and guest communications based on everything from guests’ personal interests, reason for staying, age, nationality, down to identifying their favourite wine.
Tashi will help your staff do the right thing at the right time to deliver an extra personal touch.
Tashi’s powerful personalisation engine allow you to intelligently send up-sells and guest communications based on everything from guests personal interests, reason for visit, age, nationality, number of experiences right down to what their favourite wine is.
Send pre-arrival and post stay surveys to discover your guests preferences ahead of time and use these insights to send intelligent pre-arrival emails with smart suggested additional products and services to maximise your revenue per guest.
Tashi’s Survey Builder helps you automatically send pre-arrival surveys and collect trust-worthy reviews.
Your pre-arrival messages can offer additional products and services while creating unique staff tasks to ensure guests have an experience tailored just for them.
With more than 90% of guests reading online reviews a bad review can damage your brand costing you money.
Tashi helps you gather continuous feedback so you can identify poor guest experiences and resolve the issue before it turns into a bad review.
Tashi automates repetitive tasks to help stop common staff mistakes and ensure a consistent level of service. By automating common tasks Tashi gives you more time to focus on the small touches that make your accommodation special.
Your guests’ experience with your business occurs both online and in the real world.
Tashi helps you manage all online and offline experiences in one place, ensuring you unlock the power of your guests’ data and deliver unforgettable experiences.
¡Sí, la misión de Tashi es ayudarte a tener éxito! Le ayudaremos a configurar el sistema para que pueda comenzar a hacer crecer su negocio. Además, tendrá acceso a nuestra avanzada Academia de Aprendizaje Tashi, donde puede aprender nuevas habilidades y acciones específicas que puede tomar para comercializar mejor su negocio en línea.
Sí, con un clic, Tashi enviará automáticamente a sus invitados correos electrónicos de confirmación con texto previamente preparado. Ahorrará tiempo y desarrollará una mejor relación con su invitado.
Sí, la plataforma Tashi tiene una función avanzada de 'Tareas inteligentes del personal' para que el personal pueda crear una lista y marcar cada tarea como completada desde su dispositivo móvil. También puede crear recordatorios que pueden aparecer como notificaciones en los teléfonos móviles de su personal.
Sí, la plataforma Tashi le permite crear tantas cuentas como necesite para cada uno de sus empleados, administrar su acceso y ver su actividad reciente para hacer un seguimiento.
Tashi te da el control total de todos los elementos de tus productos. Puede determinar cada aspecto, incluido el precio, las condiciones de pago, la disponibilidad y la política de cancelación.
Si. La plataforma Tashi es totalmente móvil y está alojada en la nube. Puede leer, editar y navegar a cualquier parte de su cuenta desde cualquier teléfono, tableta, portátil u ordenador.
Sí, con la plataforma Tashi puede personalizar sus precios para acomodar tarifas especiales para cualquier período, como temporadas altas o días festivos.
Sí, puede configurar su cuenta para admitir varias monedas y hacer que los valores de cada moneda aparezcan en sus recibos.
Yes, Tashi's mission to help you succeed! We will help you get set up on the system so that you can start growing your business. Also, you'll have access to our advanced Tashi Learning Academy, where you can learn new skills and specific actions that you can take to market your business better online.
Yes, with a click, Tashi will automatically send confirmation emails with previously prepared text to your guests. You'll save time and develop a better relationship with your guest.
Yes, the Tashi platform has an advanced 'Smart Staff Tasks' feature so the staff can create a list and mark each task as completed from their mobile device. You can also create reminders that can appear as notifications in your staff's smartphones.
Yes, the Tashi platform allows you to create as many accounts as you need for each one of your employees, manage their access in and see their recent activity to follow up.
Tashi puts you in full control of all elements of your products. You can determine every aspect, including the price, payment terms, the availability and the cancellation policy.
Yes. The Tashi platform is fully mobile responsive and hosted in the cloud. You can read, edit and navigate to any part of your account from any phone, tablet, laptop or computer.
Yes, with the Tashi platform you can customise your pricing to accommodate special rates for any periods, such as peak seasons or public holidays.
Yes, you can set up your account to support multiple currencies and have the values of each currency appear in your receipts.
Sì, la missione di Tashi per aiutarti ad avere successo! Ti aiuteremo a configurare il sistema in modo da poter iniziare a far crescere la tua attività. Inoltre, avrai accesso alla nostra accademia di apprendimento Tashi, dove puoi apprendere nuove competenze e azioni specifiche che puoi intraprendere per commercializzare meglio la tua attività online.
Sì, con un clic, Tashi invierà automaticamente e-mail di conferma con testo precedentemente preparato ai tuoi ospiti. Risparmierai tempo e svilupperai una relazione migliore con il tuo ospite.
Sì, la piattaforma Tashi ha una funzione avanzata "Smart Staff Tasks" in modo che il personale possa creare un elenco e contrassegnare ogni attività come completata dal proprio dispositivo mobile. Puoi anche creare promemoria che possono apparire come notifiche negli smartphone del tuo staff.
Sì, la piattaforma Tashi ti consente di creare tutti gli account di cui hai bisogno per ciascuno dei tuoi dipendenti, gestirne l'accesso e vedere le loro attività recenti da seguire.
Tashi ti dà il pieno controllo di tutti gli elementi dei tuoi prodotti. Puoi determinare ogni aspetto, incluso il prezzo, i termini di pagamento, la disponibilità e la politica di cancellazione.
Sì. La piattaforma Tashi è completamente mobile e reattiva e salvata nella nuvola. Puoi leggere, modificare e navigare in qualsiasi parte del tuo account da qualsiasi telefono, tablet, laptop o computer.
Sì, con la piattaforma Tashi è possibile personalizzare i propri prezzi in modo da soddisfare tariffe speciali per qualsiasi periodo, ad esempio l'alta stagione o le festività.
Sì, puoi configurare il tuo account per supportare più valute e far apparire i valori di ciascuna valuta nelle tue ricevute.
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